Legal & regulatory information
Our Complaints process
Our Clients are at the heart of everything we do and by listening to them, we will enhance our services and continue to make them safer and more personalised. Our complaint process has three phases to safeguard our Clients from any abuses.
Privacy & data policy
The quality and governance landscape continues to change in the social care sector, We feel that only through empowering our care teams we will be able to ensure that our Services are consistently improving, and meeting the demands of the new regulatory environment.